There is no information that can assure you that you have support there in Brazil. But if you visit the Piccolo Command Center official webpage, you will be able to send an email to the developer and ask them for more reliable information.
Convert and edit audio, video, and DVD files, and convert documents.
Collaborate on projects and create versioned backups.
Monitor and control Alienware hardware produced by Dell.
There is no information that can assure you that you have support there in Brazil. But if you visit the Piccolo Command Center official webpage, you will be able to send an email to the developer and ask them for more reliable information.